Welcome to the Waste Consultants NorthWest, Inc website (the “Website”) terms, and conditions of use (the “Terms”). These Terms apply to the use or access of this Website whether as a registered user or as a visitor. By using the Website you (the “user” or “you”) agree to be bound by the Terms set out below. If you do not agree to be bound by these Terms you should not use the Website. The prices and availability of the goods, services, and promotions advertised on the Website are all subject to change and availability from time to time.

​

The Website is for use by people who are 18 years and over only. Please do not use the Website if you are under 18 years old.

​

If you have any question relating to these terms and conditions before you place an order, please contact our Customer Care Team by email: info@wastecnw.com or call us on (949) 622-7768 between 9 am to 5.00pm (PST) Monday to Friday. Our offices are closed on Saturdays, Sundays and all Public Holidays.

The Website is operated by Waste Consultants NorthWest, Inc with registered office address at 269 S Beverly Drive, Beverly Hills CA, 90212 United States Of America. The company is registered as Waste Consultants NorthWest, Inc under registered company number 562772.
You can contact us on 1(949) 622-7768

Please note that by agreeing to these Terms you shall be deemed also to have read, understood and agreed to the following policies which also apply to your use of the Website:

​

• Privacy Policy

• Cookie Statement

• Delivery and Returns Policy

Order Process

After placing an order, you will receive an email from us acknowledging that we have received your order (the "Order Confirmation"). Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product or service. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the products have been dispatched (the "Dispatch Confirmation"). The contract between you and Waste Management Solutions  (the "Contract") will only be formed when we send you the Dispatch Confirmation. The Contract will relate only to those products whose dispatch we have confirmed in the Dispatch Confirmation.

Price of Goods

The price listed on the Website (the “Price”) for Waste Management Solutions products (the "Products") will be as stipulated at the time when you place your order on the Website. The website displays a price inclusive of VAT. Delivery costs, if applicable will be additional to the Price and will be added to the Price. (See our Delivery and Returns Policy). We are entitled to make adjustments to the Price from time to time to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the price for the products on the Website is wrong. We are also entitled to make adjustments to the Price of Products during sale time and introduce promotions on Products without notice.

We do our best to make sure that Prices are correctly shown but very occasionally an error may occur. If this should happen, we will correct the Price and ask you to confirm whether you still wish to purchase the goods at the correct Price. If we are unable to contact you, we will treat the order as canceled. We will not accept an order if there is a pricing error.

Payment

Payment may be made by the methods indicated on the Website and monies will be debited at the point of Order Confirmation.

Delivery

We will try to deliver the Products to you within the lead-time shown for each Product at the time of purchase, to your stated delivery address, where this is practical. However, Products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 14 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products. At the time of delivery, you will be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility. (See our Delivery and Returns Policy).

Risk and Ownership

Any Products ordered will be at your risk from the time of delivery. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Cooling Off Period: Your right to Cancel

If you are contracting as a consumer when you purchase products online, you have a statutory right to cancel your Contract and return a Product up to 14 working days after the Product has been delivered, as per the European Union (Consumer Information, Cancellation, and Other Rights) Regulations 2013.

This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the Contract and receive a refund.

However, this cancellation right does not apply in the case of:

1. Personalized or bespoke Products;

2. Sealed products not suitable for return for health protection and hygiene reasons which have been unsealed; and

3. Products which are inseparably mixed with other items after their delivery.

Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order), which is when the Contract between us is formed. Your deadline for canceling the Contract then depends on what you have ordered and how it is delivered, as set out in the table below:

YOUR CONTRACT